./www.belfasttelegraph.co.uk/news/health/family-slam-health-trust-after-pensioners-undignified-death-36918587.html .“contrary to public belief, the majority of claims are paid out and scottish widows should be proud of how many families they helped during such challenging times.” . http://lm360.us/Gioacchini-son-of-Dawood-from-Corsley-Heath?Valsinmot=117 . .the staff's "dearth of knowledge" about the correct procedure to follow when someone dies unexpectedly was also highlighted. . april 2005 (12) . .