the latest figures mean that since january 2000, scottish widows has paid a total of £2.5bn in claims to more than 86,000 customers.
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walter reed national military medical center in bethesda, maryland, would not give any details about why the first lady was still there.
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the youngest claimant was aged 20, and the eldest aged 89, while the average policy duration at claim stage was 10 years.
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he described the failure to send the patient for a ct scan on her hip as another "missed opportunity".
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