scott cadger, head of underwriting and claims strategy at scottish widows, said the industry needed to do more to educate the public on the merits of protection insurance.
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"their serious adverse incident process has been wholly inadequate and what we have heard this week is a damning indictment of the western trust.
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his heart, beating for 84 years and full of love for the woman he affectionately called his "blue-eyed guera [pronounced whedda]," felt like it was failing.
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