"it has been a long two years and throughout that time the western trust has not been assisting us in trying to understand the circumstances around our mother's death.
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senator: sir, i have the numbers in front of me. how can you keep this secret from the public?
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scott cadger, head of underwriting and claims strategy at scottish widows, said the industry needed to do more to educate the public on the merits of protection insurance.
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