the presumptive leader is not defined, which leads to uncertainty and delays when leadership and action is needed,'' the report says. .
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the publication�s purpose is to be a "force for good and a platform for much needed change and to generate critical debate". . . .
staff had moved mrs cavanagh's body before a doctor had pronounced her dead and before informing the coroner's office. .
the youngest claimant was aged 20, and the eldest aged 89, while the average policy duration at claim stage was 10 years. .