.i just called to see how you guys are doing. give us a call � i hope you're having a good time, wherever you are. . . . he has now won 23 major trophies in nine seasons as a manager. i see them playing out from the back, i see them encourage. .on critical illness, 4.6 per cent of claims were declined due to the definition not being met and 2.3 per cent were due to misrepresentation. .