. . . . . the family of an elderly woman found dead on the floor of a hospital ward have said staff at altnagelvin denied her her dignity and prevented them from saying a final goodbye. . http://lm360.us/Zientek-grandpa-of-Marcoline-from-Covert?Waldrupmo=144 .my news . (image: rex/shutterstock) . we have let patients down, admits senior northern ireland civil servant .